تفاصيل وظائف خدمة عملاء فى MICO WORLD

تفاصيل وظائف خدمة عملاء فى MICO WORLD

Back-office customer service for MICO WORLD

About us
MICO WORLD was founded in 2014, is a world-leading open social platform. Making friends, chating, video, voice chat, live streaming, games and etc.
We are committed to creating high-quality and rich open social products for users around the world.

We have launched a variety of social products such as MICO, YoHo, TopTop, Sugo etc. We have 100 million users worldwide, cover more than 150 countries and regions and have contracted more than 150 thousand anchors.

Responsibilities:
Communicating with customers through various chats and tickets.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.

2 Days off.
Rotational shifts, 8 hours and one hour break.
Medical and social insurance.
Salary is 8K
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