Call Center Agent – air arabia

Call Center Agent – air arabia

Job Details
Experience Needed: 0 To 3 Years
Career Level: Entry Level (Junior Level / Fresh Grad)
Education Level: Not Specified
Salary: 6000 To 8000 EGP Per Month, Medical Insurance, Life Insurance & Social Insurance Training Paid After Three Months. Profit Share And Q Incentives
Job Categories:
Customer Service/Support
Sales/Retail

Job Requirements
Male-Female
B1-B2 Good in English & Arabic Languages.
High School/Diploma or equivalent.
Capable of using technology systems and tools such as Microsoft Office.
No hearing or articulatory problems.
No previous experience is required for this role; any experience would be treated as an advantage.
Capability of understanding market trends and channeling them leading to effective customer care solutions
Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.

Capable of understanding customers’ problems and direct them in the right channel.
Ability to work for long hours and under pressure.
Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
Apply Now

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The benefits we offer you:
Very attractive package
Overnight allowance
Fully-paid training
High chance to get promoted as you’ll be joining our very first waves
Work hours:
Rotational shifts, rotational days off
9 working hours including a 1-hour break
Apply Now

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